Deadline: 06 July, 2022

Location: Oromia, Ethiopia

Plan International is seeking applications from eligible applicants for the post of MEAL Coordinator.

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

Responsibilities

  • Play significant role in the roll out of the accountability framework for HR projects in Oromia
  • Establish/strengthen the community level feedback/compliance management committee in each intervention sites
  • Lead the need assessment to identify the preferred channel to communicate with client and stakeholders
  • Establish/install feedback and complaint management/collection mechanism in the target communities
  • Periodically collect feedback/complaints from different actors/providers and enter the feedback and complaint cases into the feedback, complaints, and response logbook
  • Continuously update the systems (i.e., feedback and complaints database, feedback and complaints logbook) with the responses/action taken, date when feedback or complaint was resolved and when the response was given to the contributors in order to manage and close the feedback loop
  • On a regular basis, use the data recorded/stored in the logbook and or database to prepare a summary accountability report, mainly based on the accountability indicators
  • Facilitate/organise accountability data review
  • Make sure that input from accountability system used for learning and project modification, then communicate

Requirements

  • Bachelor’s degree in Social Sciences, Economics, Statistics or a related field
  • Strong commitment on accountability principles and five years, minimum, of relevant professional experience in an NGO environment, preferably in humanitarian sector
  • Practical knowledge of establishing accountability system and implementation, including development of different feedback receiving mechanisms and forms, feedback recording database, production of regular accountability report
  • Excellent skills and demonstrated experience of using MS Office and ICT

To apply and for more information, click here.

Photo source: ILRI

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