Deadline: 19 April, 2022

Location: Abuja, Nigeria

Oxfam Novib is seeking to fill the position of Monitoring, Evaluation, Learning and Social Accountability (MELSA) Officer.

Oxfam Novib is one of the humanitarian agencies responding to needs of vulnerable people in Nigeria’s northeast, where the activities of Boko Haram insurgents have rendered many people homeless.


  • Support development and strengthening of the participatory MELSA system within programme and ensure that the defined system incorporate the MELSA principles
  • Support timely implementation of monitoring framework and tools, to ensure quality and consistent information on programme performance and impact is available
  • Manage specific MELSA processes, methodologies and tools (including indicator-tracking through specific management information systems) and reporting
  • Support with the review of MELSA data quality, MELSA reports, evaluations, baselines, surveys and lead improvement of MELSA data quality and reporting from the field
  • Participate in programme/project planning processes, particularly on logic of intervention (develop logical frameworks and MELSA plans), and contribute to ensuring adherence to Oxfam’s programme quality standards
  • Support the planning of programme/project learning review meetings
  • Provide technical and specialist advice (on request and proactively) to the programme team
  • Lead the conduct of outcome harvesting to track impacts of projects being implemented
  • Work with ICT4D consultant to periodically update programme management information system (MIS)
  • Support programme teams in establishing knowledge creation and sharing and learning loops through, for instance, production of case studies, presentation of key results for monitoring and evaluation activities, and facilitation of learning workshops
  • Contribute to enhancing the knowledge and skills of staff and partners on planning, monitoring, evaluation and learning, as well as creating support for (the use of) these instruments and tools
  • Facilitate key MELSA learning events and processes and take initiatives to enable and ensure a strong ongoing learning network across programmes
  • Support the development of MELSA plan for the project implementation partners
  • Train Oxfam and partner staff on MEL for influencing tools
  • Undertake periodic review of partners’ reports and ensure adherence to Oxfam policies and procedures on partner management
  • Develop templates for partner activity reporting
  • Participate in partner risk management
  • Participate in regular meetings with partner organisations to fully understands the context and operating environment and ensure that the working relationship between them and Oxfam is positive, open and conducive to the successful achievement of agreed objectives
  • Establish/strengthen the complaints and response mechanism in each location on the highest levels of integrity which beneficiaries will trust and ensure that they can make confidential complaints and be confident of the response processes
  • Monitor complaints received and response processes through developing and maintaining a tracking mechanism


  • First degree or equivalent in Statistics, Economics, Business Administration, or a related qualification
  • Four years, minimum, of ‘hands-on’ work experience in designing learning and monitoring systems
  • Good knowledge and experience of learning and capacity development/transfer in relation to managing donor grants or donor-funded programmes
  • Critical focus on providing a superior service to managers and colleagues, delivering agreed results within time and budget constraints and to expected standards
  • Good organisational and personal management skills, with ability to priorities work issues to meet deadlines with minimal supervision and adjust to constantly changing situations while maintaining focus on delivery
  • Well-developed conceptual, critical, and analytical thinking with the ability to convey complex information in a straightforward, interesting way, and influencing this to a wider audience
  • Excellent personal communication skills, in written and verbal English
  • Proven awareness of professional standards, trends and issues affecting this set of responsibilities, demonstrating continuous learning
  • Ability to represent Oxfam in a professional and competent manner with external individuals and organisations
  • Proven experience working with partner organisations and helping them develop their independent expertise and ability to deliver results through effective capacity-building and learning and development activities
  • Strong analytical skills and experience using a computerised information management system
  • Tech savvy with a strong level of I.T. expertise and use of mobile survey/field data collection tools
  • Excellence in using various statistical applications
  • Commitment to Oxfam’s overall aims and policies and experience of promoting women’s rights and the interests of marginalised people in all aspects of Oxfam’s work
  • Knowledge or appreciation of Nigeria in terms of its political, economic and social trends plus a good understanding of the key development and humanitarian issues in the country

To apply and for more information, click here.

Photo source: UNESCO


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