Deadline: 27 January, 2022

Location: Hawassa, Ethiopia

Plan International is seeking applications from eligible applicants for the role of community-based Welcome Centre (CWC) Officer.

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.


  • Manage the implementation of relevant service development and improvements in partnership with clients, the community, funding bodies and staff at a community level and industrial park staff
  • Ensure the efficient functioning of the CWC, including the performance of staff and the quality of services
  • Ensure that the CWC building, grounds and equipment are maintained to a high standard of safety, cleanliness and repair
  • Manage the implementation of quality and risk management plans and systems
  • Ensure the provision of high-quality client service
  • Establish sound working relations with key stakeholders
  • Create strong coordination with Mastercard BRIDGE programme so as to identify the right beneficiaries of the centre
  • Maintain effective monitoring systems, to identify changes in needs, and report on emerging gaps within current project
  • Lead relevant staff recruitment, induction, training and supervision processes
  • Prepare monthly, quarterly and annual reports on CWC accomplishments and submit to line manager and relevant government sector, as required
  • Cascade an outreach campaign to local communities, to create community-buy and ownership of Centre
  • Ensure the establishment of CWC steering committee
  • Ensure effective and efficient management and utilisation of financial and material resources of CWC, including review and check CWC budgets, monitoring expenditures, and implement cost-control measures
  • Ensure the project is implemented in compliance with donor/grant requirements
  • Establish implementation plan using Plan International’s Structural Quality Dimensions Checking
  • Ensure all project level documentation is filed and organised for accountability purposes
  • Ensure project learning and achievements are documented and disseminated widely in the region
  • Ensure midterm and final project evaluation takes place
  • Manage and monitor partnerships with local government authorities and like-minded organisations
  • Ensure adequate stakeholder consultation and participation at all stages of the CWC activity implementation
  • Perform additional tasks as assigned by the supervisor


  • Bachelor’s degree in Sociology, Anthropology, Community Development, Development Management, Social Work or a related field
  • Two years, minimum, of professional experience in implementation of community development-related interventions/programmes
  • Ability to demonstrate integrity, responsibility, respect and innovation in all aspects of the position
  • Ability to supervise and delegate duties to staff and volunteers
  • Ability to identify health and safety issues pertaining to the work environment
  • Ability to ensure confidentiality, professionalism and discretion are maintained
  • Strong conceptual, verbal, and written communication skills, both in English Amharic
  • Ability to initiate and organise work while establishing priorities in a fast-paced, time-sensitive environment
  • Ability to develop strong trusting relationships and sound partnerships with local government and non-government actors in the sector
  • Ability to manage multiple conflicting priorities
  • Ability to be flexible and interpersonal skills to interact with employees at all level
  • Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, and Outlook)

To apply and for more information, click here.

Photo source: Southern Africa


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