Deadline: 27 June, 2021

Location: Banjul, The Gambia

World Health Organisation (WHO) is seeking applications from eligible applicants for the post of Programme Assistant.

The primary role of WHO is to direct and coordinate international health within the United Nations system.


  • Initiate correspondence projects on the orientation of programme managers, finalise them in accordance with WHO and departmental styles and check language, grammar and accuracy before submission for approval and signature
  • Organise the administrative preparation of internal and external meetings, including the preparation of business plans in GSM/Oracle, letters of invitation, cost estimates and travel requests
  • Assist in the preparation of documents, sending materials and liaising with participants and others involved
  • Analyse correspondence and requests received, highlight incoming documents and attach background information and identify areas requiring action by programme managers, drawing attention to important issues
  • Schedule meetings for programme administrators according to schedules and needs, and take minutes of meetings and follow up on issues requiring action to ensure prompt response to WHO requests
  • Obtain information documents for meetings, seminars, workshops, etc. which programme administrators take part in, and verify their availability and ensure that they have the appropriate information files and documents
  • Ensure technical reports and documents conform to WHO standards, rules, practices, procedures and editing style and correct them as necessary prior to submission to the representative
  • Use appropriate monitoring tools, monitor and ensure deadlines are met, and correspondence and requests analysed and processed as soon as possible
  • Use GSM to prepare requests for official travel by programme administrators
  • Make airline and hotel reservations, prepare travel records and handle other related matters upon request
  • Collaborate and interact with other programme assistants in the other clusters and the SMO assistant for administrative support related to cross cutting functions/which is of cross cutting in nature
  • Perform other related duties as required or directed, including providing support to the administration and the representative’s office


  • Secondary school education supplemented with administrative training
  • Five years, minimum, of experience in a recognised public or private institution
  • Experience in administrative support positions within WHO or another UN agency is an asset
  • Experience in handling Oracle-based systems or another ERP-like system is an asset
  • Expert knowledge of English
  • Intermediate knowledge of one of the other official UN languages (Arabic, Chinese, French, Russian or Spanish)

To apply and for more information, click here.

Photo source: WHO/Pierre Virot


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