WFP Programme Assistant

Deadline: 11 April, 2021

Location: Dolow, Somalia

The World Food Programme (WFP) is seeking applications from eligible applicants for the post of I.T. Operations Assistant.

WFP works to ensure the most vulnerable populations, especially women and children, can access the nutritious food they need.


  • Install and configure new computer hardware for improving and upgrading system performance
  • Develop technical skills and knowledge and build awareness of industry developments
  • Carry out system and equipment maintenance tasks such as back up system data and system protection, ensuring they are running effectively and enable easy and efficient use
  • Receive and inspect all incoming assets for cash-based transfers (CBT) and report discrepancies to senior colleagues and partner units
  • Perform basic beta testing and support the rollout of new versions of centrally supported systems to ensure the software is operational for WFP staff
  • Ensure information is up-to-date and accurate within inventories, databases, websites, and archives to support senior officers in handling these systems
  • Support in collating information to be included in standard material such as training documentation and web content
  • Respond to queries from users, understanding and resolving issues, providing advice, and ensuring technology policies, procedures, systems, and tools are accurately applied
  • Support the capacity building of staff through the organisation and review of training programmes sought at developing skills/knowledge
  • Receive list of potential mobile money beneficiaries from DAS lead or review, compare and validate names from SCOPE against those from the mobile network operator
  • Perform other related duties as required


  • Secondary school education
  • Post-secondary certificate in related functional area (desirable)
  • Four years, minimum, of progressively responsible work experience in the implementation and maintenance of computer information systems or related area Basic
  • Training and/or experience in standard WFP beneficiary and transfer management systems
  • General knowledge of UN system policies, rules, regulations, and procedures
  • Fluency in both oral and written communication in English and Somali
  • Proven knowledge and ability to effectively use basic software packages and commonly used office equipment
  • General knowledge of UN system policies, rules, regulations, and procedures governing ICT services
  • Knowledge of I.T. service desk tools and operational procedures will be a plus

To apply and for more information, click here.

Photo source: USAID in Africa


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