Deadline: 11 April, 2021

Location: Mogadishu, Somalia

The World Food Programme (WFP) is seeking to fill the role of Human Resources Associate.

WFP is the world’s largest humanitarian agency fighting hunger worldwide.

Responsibilities

  • Provide assistance on a variety of complex HR requests and follow-up actions, ensuring consistent and high-quality HR services are delivered to clients
  • Provide support in communicating effectively with the managers and employees based in Somalia on HR initiatives and respond to internal queries
  • Identify evolving needs of WFP Somalia and recommend changes in HR processes and procedures to make the HR services more effective and field-centric
  • Support onboarding for new employees, ensuring relevant processes are followed and the conditions of terms of service in the different field locations are explained and well understood
  • Prepare a range of complex HR documentation required for the specific area of work
  • Use HR management systems for reviewing, entering and updating a variety of HR data
  • Coordinate the digitisation and the maintenance of digital personnel records, HR databases and archives for all employees, ensuring data and files are accurately stored and updated in compliance with the established standards
  • Monitor medical insurance queries from employees
  • Visit facilities under medical insurance’s network to ensure quality services and report any emerging issues
  • Act as the first point of contact for developing and maintaining relationships with local universities and associations
  • Define a value proposition to create a balanced collaboration between WFP and external local partners
  • Build and maintain a working group with all field HR focal points to ensure regular updates and communications are shared and new processes, initiatives are applied consistently across the offices
  • Support analysis and report needs as necessary
  • Support with any other HR administrative tasks as the need arises

Requirements

  • Secondary school education
  • Certificate in Human Resources, Psychology, Social Sciences, Administration, or a related field
  • Five years of experience in an HR assistant role in a multi-cultural environment
  • Proficiency in oral and written communication in Somali and English
  • Sound understanding of key HR principles in recruitment, performance management, learning and development and engagement
  • Excellent interpersonal skills and ability to operate in an international, multicultural environment
  • Track record of excellent customer service in previous roles
  • Ability to build trust with team/employees and deal with confidential information in a professional manner
  • Ability to deliver timely high-quality deliverables
  • Ability to maintain HR trackers with a high level of detail orientation
  • Good analysis and reporting skills
  • Proficiency in the use of Microsoft Office, including SharePoint, Excel and PowerPoint
  • Strong drive and motivation

To apply and for more information, click here.

Photo source: UNAMID

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